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We are currently not accepting custom orders. We are changing the way we work as a result of reduced capacity since Covid-19, and we appreciate your support in ordering from our existing offerings.
ORDERING FROM THE WEBSHOP
By default, all sheepskin pieces ordered in our webshop are one of a kind: we approach each one individually and the materials used, combination of colour and textures are going to be unique to each piece.
If needed, we can offer small adjustments. For instance sleeve length can be adjusted, within 2cm, at no additional cost.
We open pre-orders several times during the season. We don’t set specific dates, so if you write to us to ask when orders will open, chances are our answer will be ‘I don’t know’. So best to subscribe to our mailing list, as we will always send a mailout when we are accepting orders, or when we are updating the webshop with new offerings.
We don’t have a waiting list. We work on a first come first serve basis and the best way to always be in the loop is to be subscribed to the mailing list.
Do you accept payments in instalments? Currently we do not accept payments in instalments.
I have paid a deposit for a jacket, when will the balance be due? Balance is due when your piece is ready. We will email you requesting payment before shipment.
I have paid a deposit for a jacket, I have changed my mind and would like to cancel the order, is it possible? Deposits are non-refundable, they confirm your commitment and are used to purchase materials and get the process in motion.
Delivery date for your piece is always specified in the product description of the style ordered. We kindly ask you to first read the product description of the style you intend to order before paying for a deposit.
When will your dresses / hats / OM t-shirts be available to buy again? We don’t know! Covid-19 has disrupted the logistics of our business and we are working under a new paradigm. Please subscribe to our mailing list and keep an eye on Instagram to be notified of new offerings.